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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

All license keys sold by originalaccess are claimed on the official manufacturers website.

All digital licenses are delivered within 20 minutes of purchase on your registered email id. 

If you want to change your email address after placing an order. Please reach out to our customer support team with your order id.

Your order status is available in My Account

We don’t store any credit card information

All products can be delivered globally 

If you need to swap an item

Returns and Exchanges

Please visit our Returns, refunds & cancellation policy page for more information.

Please reach out to our customer support team & we will issue a replacement license.

You can Call / Whatsapp us on +91-7011525391 or Use the bottom right widget or email us on support@originalaccess.com

If you entered an incorrect email id. Please reach out to us with your order number displayed after placing your order.

Orders once placed can’t be cancelled

Please reach out to our customer support team to place pre-orders

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Company Name – Elektromart

GSTIN – 06FYOPS5906J1ZP

Contact – +917011525391

Email – support@originalaccess.com

Address – 101/18, Laxmi Garden, Nr Tikona Park, Gurgaon, Haryana, 122001, India

 

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